- Facilitator

- Process Facilitator

- Bank Seta Approved Assessor

- ACC Certified Life & Team Coach

- ACC Certified Career Coach

I am a facilitator of learning and taking people to a deeper area of thinking in the classroom. I integrate humour to build a rapport with my audience, have high energy, and am committed to the learning process.

My broadened view on the customer experience has grown over years in the hospitality sector; an industry which is very customer centric. A decade of experience in the financial industry then allowed me to understand the important role of employee wellness in delivering high class services and solutions.

I was motivated to further my understanding of people through ICF~accredited Life Coaching Courses, where I discovered my passion in empowering individuals to use new pathways of thinking.

I have facilitated numerous training programs and have a vast understanding of how to elevate the learning experience and achieve successful, lasting results. Being a facilitator has taught me how to interact with people from a diversity of backgrounds and experiences, in a way that is patient, empathetic and encouraging.

My goal as a Life & Career Coach is to facilitate positive change by helping individuals to identify where they are now, and the visionary place they want to be. I am then able to help guide them to close this gap, by setting insightful goals, strategies and action plans.

I live my passion, which is developing and empowering people. I understand people and assist them to release their full potential.

Being people centric, I provide a unique learning experience where I will ignite, identify and inspire using the C.A.R.E model: Communicate > Attitude > Responsibility > Efficiency